Abstract
The North Carolina Financial Services Survey
[PDF] Prepared for the North Carolina Division of Social Services
Final Report
October 2001
In early 2000, the North Carolina Division of Social Services requested us to conduct the North Carolina Financial Services Survey. The survey was designed to accomplish four objectives:
Determine the size and composition of the unbanked population of working class North Carolinians, and their reasons for not owning any kind of transaction account at mainstream financial institutions. Identify the factors that limit these households' access to such services. Gain a greater understanding of how unbanked and banked working families meet their financial services needs, and determine the extent to which their choices are market-driven or a function of other factors.
Determine whether the NC Division of Social Services should make greater access to mainstream financial services and asset-building an integral part of the state's welfare reform system and, if so, how.
Related Presentations:
Welfare, Work
and Banking: The Use of Consumer Credit by Current and Former TANF Recipients in
Charlotte, North Carolina 
Journal of Urban Affairs
, Vo. 27,
No. 4, pp. 379-402
September 2005
Welfare,
Work and Banking: The Use and Abuse of Consumer Credit by TANF Recipients and
Leavers in North Carolina 
Working Paper
May 2003
Welfare,
Work, Banking, and Credit: Preliminary Findings from The North Carolina
Financial Services Survey" 
Presented by Michael Stegman and Robert Faris at a PhD seminar in Public Policy
at the University of North Carolina at Chapel Hill
Jan. 17, 2003
Banking
Relationships of Low Income Families in North Carolina: Results from the North
Carolina Financial Services Survey" 
Prepared for the North Carolina Banking Commission
Author: Michael Stegman
Oct. 23, 2002
Banking the Unbanked
Statewide Conference on Financial Literacy and Asset Building, Chapel Hill, N.C. 
Presentation by Joseph A. Smith, N.C. Commissioner of Banks, based on research
by the Center for Community Capitalism, University of North Carolina at Chapel
Hill
Sept. 27, 2005
1700 Martin Luther King Blvd., Suite 129 • CB#3452, Chapel Hill NC 27599-3452 • 919.843.2140 • 877.783.2359 • communitycapital@unc.edu




